How much is shipping?
This depends on the product ordered, the total weight, and where we're shipping to.
How do I track my package?
As soon as we fulfil your order, you will receive a link to the order status page by email. The order status page currently supports shipments using USPS, UPS, FedEx, and Canada Post.
What's our shipping policy?
All products will be processed within 5-7 business days of purchase. Please allow 2-4 weeks for USA delivery. Promotional items could take up to 3-6 weeks as they are often in high demand. The cost of shipping varies depending on size, weight and quantity of order. In regards to international shipping we do offer this service on some products at a higher shipping rate. If you have any questions please contact us at: firstname.lastname@example.org
I ordered 2+ items, but only received one... where's my order?
Often, when you order multiple items we utilize different distribution channels. As such, many times each item will be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once… they will get to you :)
I made a mistake on my order (address, size, etc)... can I change it?
If this happens to you, just email us at email@example.com as soon as you can and we MIGHT be able to take care of it. However, we can't make any promises. All of our shirts are printed on demand so we start as quickly as we can after you order and it ships out as soon as it's finished. Other products are shipped from the manufacturers as soon as possible to keep postage time to a minimum.
How is your Dog Mafia Gear printed?
We only use the Top Print on Demand companies to create our Dog Mafia Gear. We back this up with our 365 Day 100% Money Back Guarantee.
I just ordered a shirt. When will it arrive?
Our products are produced on demand, so it depends. Maybe in a few days, maybe not for a few weeks. All items usually get printed and shipped 5 business days after you order. Once we ship your order, it should get to you in a few days (United States) or a few weeks (everywhere else). We’ll send you an email when it ships. If you're still not sure, just check the order lookup page or email us at firstname.lastname@example.org
Tell me more about your Dog Mafia Gear.
We only print on the finest, quality products and back this up with our 100% 365 Day Money Back Guarantee.
What does “Being Processed” mean?
This means we have received your order and are printing/quality checking and are preparing your order for shipment. If your order has been processing for more than two days then your item is out of stock and we are awaiting the arrival of more.
I placed an order but I didn't receive a confirmation email... what's going on?
Kindly check your SPAM folder to see if your confirmation email was sent there and if you do not find it email us at: email@example.com.
Where can I see information about sizing?
Take a look at our sizing guide on the products page.